Introduction
Zenthro ("we," "us," "our," or "Company") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data in connection with our website and services, in compliance with applicable data protection laws including Mexico's Ley Federal de Protección de Datos Personales en Posesión de los Particulares (Federal Law on Protection of Personal Data Held by Private Parties).
1. Information We Collect
Information You Provide Directly:
- Email address when you submit contact forms
- Any messages or inquiries you send to us
Information Collected Automatically:
- Browser and device information
- IP address
- Pages visited and time spent on each page
- Referring website information
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and providing customer support
- Improving our website and services
- Analyzing usage patterns to enhance user experience
- Complying with legal obligations
- Protecting the security and integrity of our platform
3. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless longer retention is required by law. Typically, we retain contact form submissions for up to two years unless you request deletion.
4. No Data Sharing with Third Parties
Zenthro does not sell, trade, rent, or share your personal information with third parties for commercial purposes. We do not engage in data commercialization. Your information remains confidential and is used solely for the purposes stated in this policy.
5. Your Rights and Choices
Under Mexican data protection law, you have the following rights:
- Right of Access: You can request to know what personal data we hold about you
- Right of Rectification: You can request correction of inaccurate personal data
- Right of Erasure: You can request deletion of your personal data
- Right of Objection: You can object to certain data processing activities
- Right of Portability: You can request your data in a portable format
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
7. Cookies and Tracking Technologies
Our website uses only essential cookies necessary for basic functionality. We do not use tracking cookies for marketing or analytics purposes. Users can control or disable cookies through their browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Zenthro
Calle Hidalgo 789
Colonia Centro
Guadalajara, Jalisco, 44100
Mexico
Email: [email protected]
Phone: +52 33 6174 8295
Last Updated: February 2026